HR Admin/Payroll

• Ref: 27252
• Contract: Permanent

Job Description

Purpose of Role:
To be responsible for the reception and be the first point of contact for customers, clients and general enquiries and to assist in the HR administration for the site.

Responsible for providing efficient, effective and timely reception provision ensuring that the service is professional and polite. Ensuring HR & payroll admin is recorded and processed in line with Business requirements, policies and legislation. The ideal candidate will be working towards their CIPD.

Responsibilities
Health, Safety, Environment and Quality (HSEQ)
The Receptionist / HR Administrator is fully responsible for familiarising themselves with the site HSEQ documentation, systems and procedures relevant to their area(s) of responsibility and for ensuring that they are understood and applied to everyone within their respective area/s of responsibility.
o Shall ensure that only safe working practices are applied by persons within their area(s) of responsibility, with care for the environment and due consideration for quality requirements.
o Shall ensure, so far as is reasonable practicable, that all persons who come within their area(s) of responsibility receive adequate information, instruction or supervision necessary for them to prevent or avoid risks to their health and safety.
o Shall ensure that a high standard of housekeeping is maintained at all times throughout their area(s) of control.
o Shall ensure that work equipment, premises and protective clothing and equipment provided within their area(s) of control are used as required and maintained in an efficient state and in good working order and repair.
o Shall ensure that HSEQ problems which cannot be resolved immediately are raised quickly with their Line Manager.

Main Duties and Responsibilities
To meet and greet clients, visitors and customers
To manage the telephone system transferring calls and taking messages.
To distribute monthly telephone number updates
To manage the post and arranging couriers
To arrange taxis
To ensure the reception desk is not unmanned during office hours
To provide an administration service as and when required
Keeping the reception area tidy
Provide an accurate and efficient HR administration service including arranging training and updating the induction log, monitor employee absence & updating reports (Bradford Factor), taking minutes in disciplinary hearings and return to work meetings.
Provide an accurate and efficient Payroll administration service including pay queries, job costing and processing reports to the Payroll Manager.
General administration duties
To complete any other duties deemed necessary by the HR Officer

Expectations
Ensure reception is managed efficiently ensuring security is completed regarding signing in and out
Ensure customer relations are maintained
Represent the company in a professional and proactive manner
Provide a professional and consistent reception service

Competencies
Professional and polite
Ensure customer relations are maintained
Out of the box thinking and problem solving
Empathy
Awareness of UK Employment law
Understanding of HR Policies and Procedures
Diplomatic
Confidential
Provide a professional and consistent reception service
Planning, be able to multi task and Organisational skills
Team work
Meets Targets
Computer literacy (Microsoft Office)
Attention to detail

Qualification and Experience
Working towards or completion of CIPD
Sage 200 experience
Administration experience
Reception experience